FAQs
The questions you were going to ask anyway
Straight answers on pay, checks, training and how quickly we reply. If yours is not here, ask us directly.
Do I need experience to apply?
Not for healthcare assistant and hospital services roles. We assess you at interview, and the Care Certificate is funded and completed during your first three months. Clinical roles do require current NMC or HCPC registration.
How long does an application take?
Most people finish in under three minutes. You need a CV, two references and your registration number if you have one. You can save a draft and come back.
When will I hear back?
We target a reply within 24 hours on every application. If a role has already closed we still tell you, and we ask before adding you to anything.
Can I get my Care Certificate or NVQ funded?
Yes. We fund the Care Certificate, NVQ Level 2 and Level 3, and a full-time nursing degree for staff who want to progress into registered nursing. You are paid while you study.
What is the pay on offer?
Every advert shows the full band up front, including night and weekend enhancements. We do not advertise a range and then negotiate down.
Do you provide enhanced checks?
We cover the cost of the enhanced DBS check and the identity verification for every role. You do not pay anything up front, ever.
Can I work bank shifts instead of a permanent contract?
Yes, and plenty of staff do. Bank roles let you book your own shifts and pick up more when you want them. Permanent roles give you holiday pay, sick pay and pension.
I have a care qualification from outside the UK. Can I apply?
Contact us before applying. We check overseas registrations against the relevant regulator and tell you exactly what paperwork is needed, rather than rejecting an application blind.
What happens at the interview?
One conversation and one practical scenario, roughly forty-five minutes. We pay for travel and we tell you the panel's focus in the invitation.
Will you contact me about other roles?
Only if you ask us to. You can opt into job alerts by email at any time and switch them off from the same link.
Still not answered?
A person reads every message. Monday to Friday, 08:00–18:00, and we reply the same working day.